FeaturedAndroid
Clear app cache on Android
Clear an app's cache on Android to fix crashes and free up space. Step-by-step instructions for Samsung, Google Pixel, Xiaomi and other phones.
6 min read
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Simple answers to everyday tech problems
Clear, step-by-step fixes for iPhone, Apple, Android and the apps you use every day. Find the setting, understand what it does, and get back to what you were doing.
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iPhone
Check iPhone battery health
Find your iPhone's Maximum Capacity in Settings, understand what the percentage tells you, and learn when a battery replacement is actually worth it.
7 min read
Start with the symptom
What is going wrong?
Most people arrive with a symptom rather than a setting name. Pick the one that matches.
Battery draining fastFind what is using the power and which settings actually help.Wi-Fi or Bluetooth droppingWork through connection problems in the order that fixes them fastest.Storage is fullSee what is really taking up space and free it without losing photos.An app keeps crashingNarrow it down to the app, the account or the operating system.A setting has movedLocate features that were relocated in a recent iOS or Android update.The phone will not turn onRule out the simple causes before assuming hardware failure.
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Guides
Best iPhone for seniors
Choosing an iPhone for a parent or grandparent? Check screen size, Face ID or Touch ID, software support, battery and safety features, then set it up to be easy to use.
3 min read
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How-To
Clean a SIM card on iPhone
Clean an iPhone SIM card and tray safely with a dry lint free cloth. Learn what to avoid, how to test the SIM, and when to get a new one if your iPhone says No SIM.
2 min read
Show me the fix
How-To
Move iCloud backup to Google Drive
You cannot move a full iPhone backup from iCloud to Google Drive, but you can move your photos, files, contacts and calendar. See each method and what to expect.
2 min read
Show me the fix
iPhone
iPhone stuck on charging screen
iPhone shows a battery icon or charging screen and will not start? Charge it for an hour, check the cable and port, force restart, and know when the battery needs replacing.
2 min read
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iPhone
iPhone won't pair with laptop
iPhone Bluetooth not pairing with your Windows or Mac laptop, or the code never shows? Keep Bluetooth settings open, forget the device on both sides and restart.
2 min read
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Guides
eSIM on a locked iPhone
A carrier locked iPhone only takes an eSIM from its own carrier. See how to check the lock in Settings, why a travel eSIM will not activate, and how to unlock.
2 min read
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Guides by category
Every guide belongs to one category, so you can work through a device or a topic in order.
iPhone
Settings, features and fixes for iPhone, from battery and storage to Face ID and iOS updates.
62 guidesApple
Apple ID, iCloud, Mac, iPad, Apple Watch and the services that tie them together.
44 guidesAndroid
Android settings, Google account issues and device-specific fixes explained step by step.
45 guidesApps
Fixes and walkthroughs for the apps people use every day: messaging, streaming, storage and more.
41 guidesHow-To
Straightforward walkthroughs for the things people actually need to do on their phones.
140 guidesTroubleshooting
Something is broken. Work through the likely causes in order, starting with the quickest fix.
12 guidesGuides
Longer explainers for settings and features worth understanding properly, not just toggling.
24 guidesNewsletter
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