FeaturedAndroid
Clear app cache on Android
Clear an app's cache on Android to fix crashes and free up space. Step-by-step instructions for Samsung, Google Pixel, Xiaomi and other phones.
6 min read
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Simple answers to everyday tech problems
Clear, step-by-step fixes for iPhone, Apple, Android and the apps you use every day. Find the setting, understand what it does, and get back to what you were doing.
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iPhone
Check iPhone battery health
Find your iPhone's Maximum Capacity in Settings, understand what the percentage tells you, and learn when a battery replacement is actually worth it.
7 min read
Start with the symptom
What is going wrong?
Most people arrive with a symptom rather than a setting name. Pick the one that matches.
Battery draining fastFind what is using the power and which settings actually help.Wi-Fi or Bluetooth droppingWork through connection problems in the order that fixes them fastest.Storage is fullSee what is really taking up space and free it without losing photos.An app keeps crashingNarrow it down to the app, the account or the operating system.A setting has movedLocate features that were relocated in a recent iOS or Android update.The phone will not turn onRule out the simple causes before assuming hardware failure.
Latest guides
Android
Android 17 bubbles
Android 17 bubbles let you float almost any app over what you are doing. Learn how to start a bubble, move and close it, and fix a missing Bubble option.
6 min read
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Android
Android 17 update not showing
Android 17 update not showing on your Pixel or Samsung? See 8 reasons, from staged rollouts to beta enrollment, and how to check for the update the right way.
6 min read
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Apple
Apple Watch won't update
Apple Watch won't update or says Unable to Verify Update? Check charge, Wi-Fi, storage and the update file. 8 fixes straight from Apple's own steps.
6 min read
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Apple
Your purchase could not be completed
Your purchase could not be completed in the App Store or Apple Subscriptions? Fix the payment method, unpaid orders, bank limits and region. 8 fixes.
6 min read
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iPhone
iPhone back tap not working
iPhone back tap not working or not detected? Check the action, your model, the case and how you tap, then update and reset. 8 fixes for double and triple tap.
6 min read
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iPhone
iPhone battery percentage not showing
iPhone battery percentage not showing in the status bar? Turn on Battery Percentage, check your model, use Control Center or a widget. 7 ways to see the number.
7 min read
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iPhone
iPhone camera keeps resetting settings
iPhone camera keeps resetting settings every time you open it? Turn on Preserve Settings so your mode, filter and Live Photo choice stay put. 6 fixes.
6 min read
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iPhone
iPhone flashlight turns on by itself
iPhone flashlight turns on by itself in your pocket or when you wake the screen? Why it happens and 7 ways to stop it, from Tap to Wake to the Action button.
6 min read
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iPhone
iPhone not vibrating
iPhone not vibrating for calls, texts or alerts? Check System Haptics, the Haptics setting, Vibration in Accessibility, Focus and Silent mode. 8 fixes.
6 min read
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iPhone
iPhone stuck in headphone mode
iPhone stuck in headphone mode with no sound from the speaker? Check Bluetooth, the audio output, the charging port and Silent mode. 8 fixes that work.
6 min read
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iPhone
iPhone used more than usual since upgrading
Your iPhone has been used more than usual since upgrading iOS and it may affect battery life? Here is what the message means, how long it lasts and 8 tips.
8 min read
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Android
Galaxy Watch not getting notifications
Galaxy Watch not getting notifications from your phone? Check Phone notifications on watch, app switches, Do Not Disturb and battery limits. 9 fixes.
6 min read
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Android
Record a call on Android
Learn how to record a call on Android with the Phone app on Pixel, Samsung and other phones, where recordings are saved, and the consent laws to know first.
6 min read
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Apple
Pair Apple Watch to new iPhone
Pair Apple Watch to new iPhone the right way: update, back up, set up the new phone and restore. Includes what to do if your old iPhone is gone.
8 min read
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Apple
Unpair Apple Watch without iPhone
Unpair Apple Watch without iPhone using the watch itself or iCloud.com. See what each method does to Activation Lock and your cellular plan before you sell it.
6 min read
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How-To
Hide your number
Learn how to hide your number when calling from an iPhone or Android phone, for one call or every call, and why it sometimes fails. Steps for US carriers.
7 min read
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How-To
How long an iPhone transfer takes
How long does an iPhone transfer take? Apple gives no fixed time. See what changes it, Quick Start vs iCloud vs cable, and how to tell slow from stuck.
6 min read
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How-To
Phone bill too high
Why is my phone bill so high this month? Check these 9 common causes, from expired promos to device payments and fees, and learn how to fix each one.
7 min read
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How-To
No Caller ID meaning
What does No Caller ID mean? The caller hid their number or the network could not pass it. See how to find who it was, what to do, and how to stop the calls.
6 min read
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How-To
What kind of phone
What kind of phone do I have? Find your exact model on iPhone or Android in under a minute with Settings, the back of the phone, the box or your account.
6 min read
Get the answerBrowse
Guides by category
Every guide belongs to one category, so you can work through a device or a topic in order.
iPhone
Settings, features and fixes for iPhone, from battery and storage to Face ID and iOS updates.
92 guidesApple
Apple ID, iCloud, Mac, iPad, Apple Watch and the services that tie them together.
58 guidesAndroid
Android settings, Google account issues and device-specific fixes explained step by step.
57 guidesApps
Fixes and walkthroughs for the apps people use every day: messaging, streaming, storage and more.
41 guidesHow-To
Straightforward walkthroughs for the things people actually need to do on their phones.
162 guidesTroubleshooting
Something is broken. Work through the likely causes in order, starting with the quickest fix.
16 guidesGuides
Longer explainers for settings and features worth understanding properly, not just toggling.
24 guidesNewsletter
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