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Clear app cache on Android
Clear an app's cache on Android to fix crashes and free up space. Step-by-step instructions for Samsung, Google Pixel, Xiaomi and other phones.
6 min read
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Simple answers to everyday tech problems
Clear, step-by-step fixes for iPhone, Apple, Android and the apps you use every day. Find the setting, understand what it does, and get back to what you were doing.
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iPhone
Check iPhone battery health
Find your iPhone's Maximum Capacity in Settings, understand what the percentage tells you, and learn when a battery replacement is actually worth it.
7 min read
Start with the symptom
What is going wrong?
Most people arrive with a symptom rather than a setting name. Pick the one that matches.
Battery draining fastFind what is using the power and which settings actually help.Wi-Fi or Bluetooth droppingWork through connection problems in the order that fixes them fastest.Storage is fullSee what is really taking up space and free it without losing photos.An app keeps crashingNarrow it down to the app, the account or the operating system.A setting has movedLocate features that were relocated in a recent iOS or Android update.The phone will not turn onRule out the simple causes before assuming hardware failure.
Latest guides
Android
Pixel keeps lowering volume
Pixel keeps lowering volume on its own? Check Adaptive Sound, app volume normalization, Bluetooth absolute volume and stuck buttons. 8 fixes for Pixel phones.
7 min read
Show me the fix
Apple
AirPods says Not Your AirPods
AirPods says not your AirPods? Learn what it means, check the serial number, remove old owners in Find My and reset secondhand or swapped AirPods.
7 min read
Show me the fix
Apple
iPad attempting data recovery
iPad attempting data recovery or stuck on a data recovery failed screen? Wait, force restart, update in recovery mode and restore safely. 6 steps.
8 min read
Show me the fix
iPhone
iPhone stuck on Preparing to Transfer
iPhone stuck on preparing to transfer during setup? Learn how long to wait, what to check on both phones and how to use iCloud or a computer instead.
7 min read
Show me the fix
iPhone
iPhone stuck on Update Requested
iPhone stuck on update requested and not downloading? Check Wi-Fi and storage, delete the update, reset network or update from a computer. 7 fixes.
7 min read
Show me the fix
Android
Samsung screen keeps dimming
Samsung screen keeps dimming by itself? Check Adaptive brightness, Extra dim, power saving, screen timeout and heat. 7 fixes for Galaxy phones, step by step.
5 min read
Show me the fixBrowse
Guides by category
Every guide belongs to one category, so you can work through a device or a topic in order.
iPhone
Settings, features and fixes for iPhone, from battery and storage to Face ID and iOS updates.
66 guidesApple
Apple ID, iCloud, Mac, iPad, Apple Watch and the services that tie them together.
47 guidesAndroid
Android settings, Google account issues and device-specific fixes explained step by step.
48 guidesApps
Fixes and walkthroughs for the apps people use every day: messaging, streaming, storage and more.
41 guidesHow-To
Straightforward walkthroughs for the things people actually need to do on their phones.
140 guidesTroubleshooting
Something is broken. Work through the likely causes in order, starting with the quickest fix.
12 guidesGuides
Longer explainers for settings and features worth understanding properly, not just toggling.
24 guidesNewsletter
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