Skip to content

App guides and fixes

App-specific problems: something will not install, a login fails, notifications stop arriving, or a feature has quietly moved in an update.

41 guides

FeaturedApps

Blocked on WhatsApp?

Think you are blocked on WhatsApp? Look for one gray tick, no last seen or profile photo, calls that never connect, and a failed group add. What each one means.

1 min read
Show me the fix

More in this section

Apps

Change your name on Facebook

Change your name on Facebook in Accounts Center on your phone or computer. Learn the 60-day rule, Facebook’s name policy and how to add a nickname instead.

1 min read
Show me the fix
Apps

Delete your Facebook account

Delete your Facebook account permanently from Accounts Center, download your photos first, and learn how deactivating differs and what happens after 30 days.

1 min read
Show me the fix
Apps

Delete your Instagram account

Delete your Instagram account permanently from Accounts Center on iPhone or Android, save your photos first, or deactivate it for a while instead.

1 min read
Show me the fix
Apps

Delete Snapchat account

Delete your Snapchat account at accounts.snapchat.com or from the app settings. Save your Memories first, cancel Snapchat+, and know the 30 day window.

1 min read
Show me the fix
Apps

Facebook not sending code

Facebook not sending your confirmation or login code? Check the number, ask your carrier to allow short codes, use Try another way, or switch to email.

1 min read
Show me the fix
Apps

Gmail keeps signing me out

Gmail keeps signing you out on your phone or browser? Check your Google account security, update the app, fix cookies and the date, and try 4 more fixes.

1 min read
Show me the fix
Apps

Google Photos not backing up

Google Photos not backing up or stuck on Preparing backup? Check your storage, Wi-Fi and battery saver, pick the right folders and give it full photo access.

1 min read
Show me the fix
Apps

Play Store download pending

Google Play stuck on Download pending? Cancel other updates in the queue, check the Wi-Fi only setting and storage, clear Play Store cache and try 4 more fixes.

1 min read
Show me the fix
Apps

Google Play Store not working

Google Play Store not working, keeps stopping or will not open? Force stop it, clear the cache, update Google Play services and try 6 more fixes on Android.

1 min read
Show me the fix
Apps

Hide following on Instagram

Instagram has no switch to hide your following list, but a private account, removing followers and blocking do the job. Here is how to use each one.

1 min read
Show me the fix
Apps

Instagram keeps crashing

Instagram keeps crashing or freezing? Check for an outage, update the app, clear its cache on Android or reinstall on iPhone, and try 5 more fixes.

1 min read
Show me the fix
Apps

Instagram not sending code

Instagram not sending your login or security code? Wait before asking again, switch to email, check blocked numbers and spam, and use backup codes to get in.

1 min read
Show me the fix

Showing 12 of 40