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iPhone not connecting to Wi-Fi? 10 fixes (including no internet)

There are two different problems: the iPhone will not join the network, or it joins but nothing loads. These fixes cover both.

Agha Ali Abbas1 min read

The fix

10 fixes, quickest first

  1. 1

    Turn Wi-Fi off and on.

    Settings › Wi-Fi. Wait 10 seconds before turning it back on.

  2. 2

    Check the router works.

    Try another phone or laptop. If none can get online, restart the router.

  3. 3

    Restart the router the right way.

    Unplug it for 30 seconds, plug it back in, and wait a few minutes for the lights to settle.

  4. 4

    Forget the network and rejoin.

    Tap the ⓘ next to the network, tap Forget This Network, then join again with the password.

  5. 5

    Look for a sign-in page.

    Hotel, airport and coffee shop Wi-Fi need you to accept terms. Open Safari to trigger the page.

  6. 6

    Renew the lease.

    Tap the ⓘ next to the network, then Renew Lease.

  7. 7

    Turn off Private Wi-Fi Address for this network.

    In the network’s ⓘ screen, set Private Wi-Fi Address to Off. Some routers block changing addresses.

  8. 8

    Turn off VPN and security apps.

    Check Settings › VPN and any VPN app. Test with it off.

  9. 9

    Update iOS.

    Use cellular data if needed: Settings › General › Software Update.

  10. 10

    Reset network settings.

    Settings › General › Transfer or Reset iPhone › Reset › Reset Network Settings. You will re-enter Wi-Fi passwords.

Frequently asked questions

Why does my iPhone say No Internet Connection on Wi-Fi?

The iPhone joined the router, but the router is not getting internet, or the network needs a sign-in page. Check another device, restart the router, and open Safari to see if a login page appears.

Why does Wi-Fi work on other devices but not my iPhone?

Usually a saved network setting, Private Wi-Fi Address, a VPN or an old iOS version. Forget the network, turn off VPN, and reset network settings if needed.

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